1. On the Homepage of the URA Webportal (http://ura.go.ug), under e-Services, go to “You need to login to” menu, then under File a Return, Login if you have already created an account. If you have not created an account yet, select Register and follow the guide under that link to create your account.
2. After logging in, go to e-Services for individual/non-individual on the Left Menu, select e-Returns and select the type of return that you wish to file.
3. Download the template for the return you wish to file, from the list provided under e-Services for individual/non-individual e.g. MONTHLY VAT RETURN FORM and select save.
4. Save the template to your preferred location on your computer. You do not have to be connected to the internet in order to fill out the template.
5. Open the template.
6. Before filling out the template, enable macros by following the instructions on the sheet labeled help, on the form you have downloaded.
7. After filling in all the required information, validate the form by clicking the VALIDATE button on the last page of the return.
8. In case of errors, correct them and save the file before validating again.
9. If no errors are found on the template, generate an Upload file by clicking YES on the pop up window. This will generate a compressed file that will take less of your time to upload.
10. Reconnect to the URA Web Portal and log in to your account if you had disconnected in order to fill in the template.
11. After logging in, go to e-Services for individual/non-individual on the Left Menu, select e-Returns and select the type of return that you wish to upload. Disable the pop-up blocker before uploading your return.
12. Enter the period for which the return is being filed and click check.
13. Enter all the details required and Upload the return.
1. If the form fails online validation, correct the specified errors on the saved template (from which you generated the upload file), save the file, validate and re-generate another upload file. (Refer to steps 7 – 9)
2. Try to upload the file again.
14. If the upload is successful, click Submit to submit your return.
15. Due to absence of laws governing electronic transactions, you will receive a pop up message requesting you to submit a printed and signed copy of your tax return within 10 days to the Kampala East Office, LTO or MTO office, confirming fulfillment of your filing obligation.
16. An e-Acknowledgement receipt will be generated and a copy sent to the email address that you used at registration. This acknowledgement receipt has a PRINT FORM button that you can use to print the return form for submission to the Kampala East, MTO or LTO office within 10 days.
17. If you do not wish to print the form immediately, you can print it later using the PRINT FORM function on the Home Page of the Web Portal, under e-Services, You do not need to log in to menu.
1. To print the form, you will be required to avail a Search Code and Reference Number. These can be obtained from the Registration Acknowledgement Receipt email that will be sent to the email address you provided during registration. This email is sent at the time when the e-Acknowledgement is generated.
18. To track the status of your return, you can use the Track Your Status function, under e-Services, You do not need to log in to menu on the Home Page of the Web Portal. The same Search Code and Reference Number referred to in step 19 (a) will be required at this point.

DISCLAIMER: This Information is strictly for purposes of guidance to our clientele and is subject to change on amendment of tax legislations & any other regulations that govern tax administration.